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Please read the questions and the answers bellow:
1. When staying on the boat how many rooms does
the rate include?
The rate is based on twin/double cabin. if you take
a single cabin you will pay the single supplement.
2. Does the junk boat have double beds or are
there just single beds?
Yes, the boat have double bed (twin) and single beds
3. Do the cabins have air conditioning?
Yes, all rooms have air conditioning and fan.
4. Have the bedrooms en-suite facilities with
private bathroom?
Yes, the bedrooms have en-suite facilities with
private bathroom.
5. If we are a family of 2 adults and 1 child 5
years old. What is the bedding arrangement if we
share the same cabin?
If you have 2 adults and 1 child of 5 year old the
bedding arrangement 1 twin/ double cabin. You will
share the same cabin. Your child of 5 year old is
free of charge
6. Is there an electricity supply aboard the
junk?
Yes, we do have electricity supply aboard to ensure
the light at all time and that the air con working
properly. So you can use your gadget to support the
flat battery
7. Could you let me know how big is the group on
the Chinese Junk?
Our Junk is small and cozy. It is not for the big
group. It just accommodates small group of 8-12
people allowing maximum of flexibility and privacy.
Our Junk boat is more personal and authentic.
8. Would the price include a hotel pick up to
Halong Bay (where we catch the junk), and also a
drop off at our hotel after the cruise?
The return transportation to/from Halong bay is
included. Pick up & Drop will be from your
hotel in Hanoi.
9. Where we will be collected in Hanoi?
You will be picked up and dropped off from your
hotel in Hanoi. You can advise us your hotel
10. When booked the tour through your web site.
How do we pick up the ticket and what guarantee do
we have that we get what we have paid for. Or in
case of discrepancy who should we contact when in
Hanoi.
You can make the booking through our website. Once
the booking is made
we will send the service voucher with the receipt of
your payment to you by return email.
In case of emergency you can contact us at
info@halongbaycruise.org
11. Are there any hidden costs? example.. do we
pay to get into the caves, beaches?
No, there will be no hidden costs. The entrance to
caves, beaches are included
12. Can you provide vegetarian food on the
cruise?
Yes, vegetarian and diet meals are provided on the
cruise
13. Could we bring additional beer/wine on board
during the cruise or can we arrange to have the boat
be well stocked with beer?
The boat have enough beer/wine/soft drinks/water in
supply. You can have it at your liking . The food on
boat is included and you just pay for the drink.
14. Are there any additional booking charges?
No, there are no additional booking charges.
15. How would payment be made?
Payment can be made by bank transfer or by credit
card (visa or master card only)
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