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  We recommend and accept the following payment methods:  
  I- Online Card Payment  
  II- Western Union Transfer  
  III- Wire Transfer (Regular Bank Transfer)  

HalongBayCruise.org is operated by Private Asia Tours Co.,Ltd

I- Online Card Payment

We, VietAsia Travel, accept Online Card Payment. All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
We accept Visa, Master Card, American Express and JCB card. For more information and instruction, please contact our travel consultant or email us at info@halongbaycruise.org 

Important Notes
1) Your card issuing bank will debit you in local currency and VietAsia Travel will have no control on the rate of conversion used by your card company.

2) A surcharge of 3.5% will be applied to the quoted prices for any payment by credit cards. Service vouchers will be issued at least one week before the departure date.

II- Pay by Western Union Transfer

If there is Western Union Service in the area where you live, you can choose to send us deposit through Western Union which is very quick, easy and safe.

Here is our authorized recipient's details:
Full name: Do Ngoc Ha (Surname: Do, First name: Ngoc Ha)
ID number: 111 514 541
Address: Duyen Thai, Thuong Tin, Hanoi
Mobile phone number: +84. 989291913

After you send us the money, please tell us the full name of the remitter, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union.

Western Union is the fastest way to pay us. We can get your money in a couple of minutes after you send the money. So it is an ideal way for the late bookings.

III- Pay by Wire Transfer

You can pay us by wire transfer to our bank account. Please find our bank details as below:
Account name: VietAsia Travel Co.,Ltd
Account number: 59036659
Asia Commercial Bank (ACB)
Swift Code: ASCB VNVX
Address: 184-186 Ba Trieu Street, Hanoi, Vietnam
Tel: 84.43.943 3508 /Fax: 84.43.943 9283

After you send the money, please fax or scan then email us the bank receipt for the proof of payment. 

Please write your travel consultantís name on the postscript when you transfer the money.
It may take 5 days to 2 weeks for the wired payment to reach us. So we do not accept wire transfer payment if you confirm the booking and pay us less than 10 days prior to your arrival date.

Any bank charges levied by the sending bank relating to VietAsia Travel must be paid by the client.

Booking Terms & Conditions:

All trips require a non-refundable deposit: 30 % of total amount. The balance will be paid after you receive the travel documents and final itinerary from us.  

As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be charged as follows:
* More than 30 days prior to trip departure. No charge, however the deposit is non-refundable.
* 14-30 days before arrival: 10% charge
* 7-13 days before arrival: 20% charge
* 6- 4 days before arrival: 40% charge
* Within 2 days before arrival: 100% charge

Refund of Unused Services
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member.

Liability and Insurance
VietAsia Travel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, will
endeavor to substitute a suitable arrangement of similar value.

Participation on any tours implies full agreement to the above conditions by all parties involved.


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